WakeBeaconRefund Policy
Refund requests, the 14-day Paddle request window, and how to cancel renewal.
Last updated 15 October 2026
Who this policy covers
WakeBeacon is operated by FORBRI LLC, registered in Armenia as «ՖՈՐԲՐԻ» ՍՊԸ. This policy explains how to request a refund or cancel renewal. Contact hello@wakebeacon.com for help identifying the provider that processed your payment. Web checkout is being prepared and is not live while verification and integration are incomplete.
Nothing in this policy limits mandatory consumer rights. Rights for faulty, unavailable or misdescribed services, and any applicable statutory withdrawal rights, take precedence over a discretionary request window.
Paddle purchases: 14-day refund request window
For a WakeBeacon payment processed by Paddle, submit a refund request within 14 calendar days of the payment date. This request window applies to the initial payment and each subscription renewal payment. Paddle is the merchant of record and reviews each request under its Refund Policy and applicable law. A request within 14 days is not an unconditional money-back guarantee; Paddle may approve a full or partial refund or decline the request where the law permits.
Use the support link in your Paddle receipt or visit paddle.net and select Request refund. Include the purchase email, payment date and transaction reference. You can also contact hello@wakebeacon.com for assistance. Never send your password or full payment-card details.
If approved, Paddle processes the refund through the original payment method where possible. Its policy provides for processing within 14 days of approval, with separate timing for statutory withdrawals. Your bank or payment provider may take additional time to display the credit. Refunded access may end.
Apple App Store and Google Play purchases
Apple and Google purchases follow the relevant store's refund terms and applicable law. The 14-day Paddle request window does not change a mobile store's rules. Apple decides App Store refund requests; request a refund through reportaproblem.apple.com. For Google Play, use its refund-request process or contact hello@wakebeacon.com with your order reference for help.
Cancel renewal separately
Cancel with the provider that sold your subscription: the Paddle customer portal linked in your receipt, Apple ID subscription settings, or Google Play subscriptions. Cancellation normally stops the next renewal and leaves access until the current paid period ends. It does not automatically refund an earlier charge.
Uninstalling WakeBeacon or deleting your WakeBeacon account does not cancel a subscription. Cancel renewal before deleting your account. A refund request and account deletion are separate actions.